What is the Consumer Protection Division?

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What is the Consumer Protection Division?

Q	What is the Consumer Protection Division?
A	The Consumer Protection Division (CPD) protects consumers from fraud and deceptive trade practices, as well as, ensures fair competition between businesses. The division enforces laws that protect consumers from false, misleading and undesirable sales practices. A mediation service is available to consumers to help them resolve complaints against businesses. It also provides consumers with the information and education they need to make important decisions. The divisions's mission is to inform the public about how to protect itself and avoid becoming a victim of consumer fraud. The CPD accomplishes this goal through informational brochures, educational presentations, press releases, consumer columns, bulletins and one-on-one consultations. The CPD has a wealth of information to provide consumers. We encourage you to explore the consumer protection resources available through this site, including the Consumer Complaint Form, various Consumer Fraud Brochures, Press Releases concerning consumer protection, consumer protection laws, and links to other helpful sites.
Q	The Consumer Protection Division Consists of What Staff Members?
A	Director: Leslie C. Levy, Assistant Attorney General Mediation Center Supervisor: Morgan Rogers Consumer Protection Outreach Coordinator: Josie Rodriguez Attorney: Abby Stempson Investigator: Steve Hix Consumer Protection Hotline: (800) 727-6432 Consumer Protection Hotline: En Espanol (888) 850-7555 Fax: (402) 471-0006 Senior Outreach Hotline: (888) 287-0778
Q	Can the Consumer Protection Division Provide Legal Advice?
A	Nebraska law prohibits the CPD from offering private legal advice to consumers or businesses. If the CPD is unable to assist you in your consumer-related case, we will direct you to the appropriate agency or organization.