| Q |
Does Nebraska have a "No Call" list? |
| A |
Nebraska does not have a state-maintained "No Call" list. However, our office would be happy to send you our "Mail/Phone Preference Brochure" that you can fill out and mail in to have your name, number and address removed from the existing lists. |
| Q |
What do I do about unsolicited telemarketing calls? |
| A |
Consumers who want to stop telemarketing calls from most companies that solicit on a national basis are encouraged to contact the National Do Not Call Registry at www.donotcall.gov/. |
| Q |
What do I do if I have received a suspicious E-mail or fax? |
| A |
Suspicious E-mails and faxes that make requests of the recipient(s) may be of a kind known collectively as "Nigerian Scam" letters or "419" letters named after the Nigerian statute that makes them illegal. Usually these solicitations request that the recipient(s) provide a bank account number to complete a transaction. "Investors" who respond to the offer will be required to pay a never-ending assortment of legal fees, personal expenses and government fees until the "investor" is drained of all assets. It's important that you do not respond to these solicitations. |
| Q |
What do I do if I have a problem with an item I purchased from an Internet auction site? |
| A |
You may file a complaint in one of two ways: 1) Call the Consumer Protection Division and request that a complaint form be sent to you. Fill out the form, and return it to our office. 2) Access a complaint form online from this Web site by clicking the Online Forms link, Online Consumer Complaint Form. Either print the form, fill it out and mail it to our office, or complete and submit the form electronically. Questions? Call us at (402) 471-2682, toll-free at (800) 727-6432. You may also contact the Federal Trade Commission and make it aware of the problem at www.ftc.gov. |
Telemarketing Tips
Know the difference between legitimate telephone offers and fraudulent calls by remembering the following:
Beware if an unknown caller says:
- You have won a prize but asks you to send money first.
- Instructs you to wire money.
- Offers to have someone pick up a payment from your home.
- Claims he or she is a law enforcement officer who will help you -- for a fee.
Follow these rules to protect yourself:
- Check all unsolicited offers with your Better Business Bureau.
- Don't assume a friendly voice belongs to a friend.
- Never give your credit card, checking account, or social security number to an unknown caller.
Here is where you can get more information to help you recognize fraud:
Federal Trade Commission, Consumer Information Web site
Know Fraud
P.O. Box 45600
Washington, DC 20026-5600
If you think you've been a victim of fraud, call the Federal Trade Commission's Consumer Response
Center, toll-free at (877) 987-3728